Terms and Conditions

1. Acceptance of Terms

By accessing and using Aafia's healthcare platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use of Services

Aafia provides a platform for connecting patients with healthcare providers, including doctors, nurses, physicians, clinics, and home care services. By using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Use the platform for lawful purposes only
• Respect the rights and dignity of healthcare providers
• Comply with all applicable local, state, and federal regulations

3. User Accounts

When you create an account with us, you must:

• Be at least 18 years of age or have parental consent
• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account

4. Medical Disclaimer

Aafia is a platform that facilitates connections between patients and healthcare providers. We do not provide medical advice, diagnosis, or treatment. All medical services are provided by licensed healthcare professionals who are independent contractors. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

5. Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with applicable privacy laws and regulations, including HIPAA compliance. Please refer to our Privacy Policy for detailed information about how we handle your data.

6. Appointments and Cancellations

When booking appointments through Aafia:

• You are responsible for attending scheduled appointments on time
• Cancellations must be made according to the provider's cancellation policy
• Late cancellations or no-shows may result in cancellation fees
• Healthcare providers reserve the right to reschedule appointments

7. Payment Terms

All fees for services must be paid in full at the time of booking or as agreed with the healthcare provider. Subscription plans are billed according to the selected plan terms. Refunds are processed according to our refund policy. You are responsible for providing accurate payment information and maintaining sufficient funds.

8. Healthcare Provider Credentials

While we verify the credentials of healthcare providers on our platform, we do not guarantee the quality of services provided. All healthcare providers are independent professionals responsible for their own actions and the care they provide.

9. Intellectual Property

The Aafia platform, including its design, logo, graphics, and content, is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

10. Limitation of Liability

Aafia shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. Our total liability shall not exceed the amount you paid for the service in the past twelve months.

11. Termination

We reserve the right to terminate or suspend your account at any time, without prior notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the platform. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Aafia operates, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: